Terms & Conditions

Terms & Conditions

These Terms & Conditions govern the use of m-convention.com and the services provided by Tickets House Limited.

By using this website, you agree to comply with these terms.

Services

m-convention.com provides booking facilitation services for:

  • Event-related hotel accommodation
  • Transportation arrangements
  • Travel logistics associated with conventions and conferences

We act as an intermediary between customers and service providers such as hotels and transportation companies.

User Responsibilities

Users must ensure that:

  • All booking information provided is accurate
  • Payment information is valid
  • Bookings comply with the policies of the service provider

Any misuse of the platform may result in cancellation of services.

Third-Party Providers

Hotels and transportation providers operate independently. Their individual terms, policies, and availability apply to each booking.

Tickets House Limited is not responsible for operational decisions made by third-party providers.

Limitation of Liability

While we strive to ensure accuracy and reliability, Tickets House Limited cannot guarantee uninterrupted service or be held liable for delays, service disruptions, or provider-related issues.

Price Match Promise

At m-convention.com, we aim to offer competitive rates for hotel accommodation and event transportation services.

If you find a lower publicly available price for the same hotel room or transport service under identical booking conditions, you may contact our support team for review.

To qualify for our Price Match Promise:

  • The service must be identical (same hotel, room type, date, and booking conditions)
  • The lower price must be publicly available online
  • The claim must be submitted before completing the booking or within a limited timeframe after booking

After verification, we may adjust the price where applicable.

This policy reflects our commitment to providing fair and competitive pricing for event travelers.